Welcome to SFA’s revamped website. Please share with us your feedback to help us improve the site.

For more information on GST refund for eligible businesses, please visit our GST refund page.

GIRO

To make payments to SFA using GIRO, you must set up a GIRO arrangement with SFA.

Who can apply for GIRO?

Anyone with a bank account can apply for GIRO to make GIRO payments accepted by SFA. 

The bank account does not need to be in your name. However, the GIRO application form must be signed by the bank account holder or the authorised person of the bank account.

What can I pay for using GIRO?

You can use GIRO to pay for the transactions in the table below.

Note

Before your GIRO is approved, use alternative payment methods to pay for your transactions with SFA.
Type of TransactionsPayment Modes
Inspection & Laboratory e-Services
  • GIRO 
  • Online Payment
Late payment fees
  • GIRO
  • PayNow QR
  • AXS
Licence applications and renewals via the GoBusiness portal
  • GIRO 
  • Online Payment through the GoBusiness portal
  • AXS
Rent and conservancy fees
(for PPWC tenants)
  • GIRO 
  • PayNow QR
  • Internet Banking Fund Transfer   
  • AXS
TradeNet permits
  • GIRO 
  • PayNow QR
  • AXS

Notice

With effect from 1 January 2024, SFA will no longer be absorbing the GST increase.
icon-accordion-down

When can I apply for GIRO?

You can apply for GIRO when SFA requires you to have GIRO before applying for a licence/permit, and when you prefer to pay through GIRO for the convenience it offers.

For example, SFA requires anyone who wants to import, export, or transship goods regulated by SFA to set up GIRO before applying for licences/permits.

You can also use GIRO for recurring bills. The majority of SFA's customers choose GIRO to pay for licence renewals and TradeNet fees.

How do I apply for GIRO arrangement? 

icon-plus-expand icon-dash

icon-accordion-down
icon-accordion-down

When are funds deducted from my bank account?

The table below shows how GIRO deduction works. If the deduction is unsuccessful, a second attempt will be made 7 working days later.

 

TradeNet Permit feesFees will be deducted 2 working days after the permit is approved in TradeNet. For example, a TradeNet permit approved on Monday will be deducted via GIRO on Wednesday.
Licence feesFees will be deducted within 21 days before the licence expiry date.
Other feesFees will be deducted on the invoice due date, or the next working day.

When will I receive notifications/e-statements?

You will receive a GIRO deduction e-advice 2-3 working days after deduction date. The e-advice will be sent to the primary email address maintained in our records. 

To sign up for e-advice or update your email address, do one of the following:

SFA ceased the issuance of monthly GIRO e-statements from June 2023.

How do I update my GIRO arrangement?

To change the bank account, submit a new application following the steps above.

How do I cancel or terminate my GIRO arrangement?

To cancel or terminate your GIRO arrangement, do all the following:

  • settle any outstanding payments to SFA
  • contact your bank to cancel the GIRO arrangement

If you are using your POSB/DBS personal bank as the debiting account, you can cancel the GIRO arrangement using internet banking.

For more information
You can contact us via the SFA Online Feedback Form  if you encounter an issue while making payment. When submitting the form, select ‘Feedback Category > Other enquiries or feedback’. 

We welcome your feedback
Help us improve your experience on SFA's revamped corporate website by doing a 5-minute survey.
Which of the following best describes you?

Check any that apply:

Which of the following best describes the reason for your visit to our website?
Were you able to locate the information or services you needed today?

Please tell us why.

Please tell us why.

What is your overall satisfaction level with our website?

Very dissatisfied

Very satisfied

Availability of Content / Information

Very dissatisfied

Very satisfied

Ease of Navigation

Very dissatisfied

Very satisfied

Visual Design
How would you rate our website when compared to other government websites?

Very poor

Very good

Availability of Content / Information

Very poor

Very good

Ease of Navigation

Very poor

Very good

Visual Design
Do you have any other feedback or suggestions to improve our website?
0
/ 200
Back to Top icon

Top